Tiramisu Catering Terms and Conditions
These terms apply to all tiramisu catering booked with Field Table Coffee ("we," "us"). By signing or paying your deposit, you ("Client") agree to them. Bracketed items are placeholders to set before use.
Booking, deposit and payment
Your date is reserved only once we receive the signed agreement and a deposit of [50]% of the quoted total. The deposit is refundable only as described under Cancellations.
Quotes are valid for [14] days from the date sent. Pricing is not guaranteed until the deposit is paid.
The remaining balance is due [14] days before the event. If the balance is not received by then, we may cancel the booking and keep the deposit.
Bookings made within [14] days of the event require payment in full at booking.
We accept [card, Venmo, check]. Card payments may include a processing fee of [3]%.
Delivery and travel fees apply outside [our standard service area] and will be listed on your quote.
Guest count and changes
Your final guest count and order details are due [14] days before the event. This count is what you'll be billed for, even if fewer guests attend.
You can increase your order after the final count deadline if we have availability. Additional servings are billed at the current rate.
Order reductions after the final count deadline are not refunded.
Changes to flavor, format (cups or trays), or display are possible until the final count deadline. Some changes may change the price.
Cancellations and rescheduling
All cancellations must be made in writing (email is fine).
More than [60] days before the event: full refund, including the deposit.
[60] days or fewer before the event, before the final balance is paid: the deposit is non-refundable.
Once the final balance is paid ([14] days before the event): no refund.
For cancellations [60] days or fewer before the event, the deposit is non-refundable.
You may reschedule once, at no charge, if we're available on the new date and you request it at least [30] days before the original date. Payments made transfer to the new date.
If we have to cancel for any reason within our control, we'll refund all payments in full, including the deposit.
Allergens and dietary needs
Our tiramisu contains dairy, eggs, wheat/gluten, and caffeine, and may contain alcohol. Our kitchen also handles [nuts, soy, and other common allergens].
Gluten-free, alcohol-free, or decaf versions are made with care, but we cannot guarantee they are free of cross-contact.
You are responsible for telling us about guest allergies and for informing your guests about allergens.
Our tiramisu is made with tempered eggs, gently cooked during preparation, never raw. Guests who are pregnant, elderly, very young, or immunocompromised should check with you before eating.
We are not liable for allergic reactions or dietary issues when the Client did not disclose the need or guests chose to eat items not prepared for them.
Food safety, storage and leftovers
Tiramisu is perishable and must stay refrigerated. Once delivered, it should be served within [2] hours, or within [1] hour outdoors when it's above 90°F.
After delivery or setup, the Client and venue are responsible for proper storage and serving times.
We are not responsible for product quality or safety if the tiramisu is left out past these limits, stored improperly, or handled by others after we leave.
Leftovers may be packaged for the Client if requested in advance. Once leftovers leave our care, they are the Client's responsibility. We recommend refrigerating them right away and eating them within [24] hours.
Delivery, setup and venue
Delivery will arrive within the window agreed in your confirmation. The Client must provide an onsite contact and accurate venue access details.
If we can't access the venue or reach the onsite contact at the agreed time, we'll wait up to [30] minutes. After that, we may leave the order with venue staff or return it, with no refund.
The Client or venue provides a stable table for the display unless a table rental is included in your quote.
Display pieces we provide (stands, risers, signage, serving utensils) remain our property. Missing or damaged items are billed at replacement cost.
The Client is responsible for confirming that we're allowed to deliver and serve at the venue, and for providing any vendor or insurance (COI) requirements at least [14] days before the event.
Liability, weather and unforeseen events
Outdoor events must have a shaded or covered area for dessert service. If conditions are unsafe for perishable food, we may adjust or delay setup.
If severe weather, road closures, illness, or other events outside our control prevent us from delivering, we'll offer a credit toward a future date or a refund of payments beyond the deposit.
Our total liability under this agreement is limited to the amount the Client paid for the tiramisu order.
The Client is responsible for the conduct of their guests and for any damage guests cause to our property.
Photos and agreement
We may photograph our display and product at your event for our website and social media (@fieldtablecoffee). We won't post photos of guests without permission. Let us know in writing if you'd prefer we don't post anything.
This agreement, together with your quote and event confirmation, is the full agreement between us. Any changes must be in writing.
This agreement is governed by the laws of the State of Wisconsin.